CAREER HIGHLIGHTS

London Borough of Barking & Dagenham (May 2024- present)

Private Sector Housing Manager- Private Sector Housing

• Helped draft Sec. of State confirmation for a multi-designation selective property licensing scheme.

• Worked with Project Manager & Project Board to produce content and new data for analysis for selective scheme.

• Drafted and implemented new procedures around ASB, Fit and Proper persons and proportionate enforcement.

• Part of project board drafting the cabinet/assembly reports for additional HMO scheme

• Worked with team to improve their PRS case handling and enforcement skill set

London Borough of Redbridge (March 2023- May 2024)

Interim Group Manager- Private Sector Housing

• Successfully, obtained Sec. of State confirmation for a 15-ward selective property licensing scheme.

• Developed budget and resourcing plans, maximised income recovery to ensure solvent operation of the team.

• Co-wrote the cabinet reports for additional HMO and application to Govt. and selective property licensing schemes.

• Implemented new PSH Enforcement Policy.

• Implemented new processes and system to streamline licensing processing and enforcement.

• Provided specialist technical advice and training to officers.

My management philosophy is empowering guided by form and functionality.

23

Years of Experience

In 2019

awarded the Association of Project Management’s project fundamentals qualification (PFQ)

In 2017

qualified in Advanced Professional Certificate in Investigative Practice (BTEC Level 7)

London Borough of Hillingdon (September 2021- March 2023)

Private Sector Housing Team Contractor

• As part of the wider Management Team under the Director of Housing, I implemented multiple new procedures on HMO enforcement, complaints handling, COVID-19 inspection.

• At short notice, designed the PSH Team’s inspection procedures and paperwork for the Homes for Ukraine Scheme. Trained officers. Within 1st month inspected over 60+ properties.

• Supervised a team of inexperienced officers and ensured a better response to housing complaints. Gave advice, prepared, and presented training on HHSRS, HMOs, and other skills; inc. workshops on powers of entry requirements (s239) and overcrowding assessments.

• Designed initial IT solution and worked with IT on new enforcement payments app (PEPA).

Royal Borough of Kensington & Chelsea (March 2020-August 2021)

Private Sector Housing Manager

• Managed and built up a team of 12+ health and housing officers and increased upon the previous year’s level of enforcement, through motivation, mentoring and new procedures.

• Kept the team operational during Covid restrictions. Normal inspections/enforcement still took place. Lead the Team to still be effective in a rapidly changing environment. Improvised new ways of working to remain operational, whilst keeping officers and residents/clients safe.

• Led the team’s response to constant Covid-19 measures in the PRS, acting on changing data and threats to health.

London Borough of Newham Council (Multiple roles between April 2008- January 2020)

Interim Strategic Manager

Lead Principal Environmental Health Officer

Principal Environmental Health Officer

Senior Environmental Health Officer

• Managed a successful Private Sector Housing Team, consisting of over forty officers. Designed and implemented a successful restructure of the Enforcement Team of over thirty posts.

• Project managed various ventures, internally and with external stakeholders.

• One of the original architects of the Mayor of London’s (GLA) Rogue landlord and agent checker.

• One of the authors of the Council’s successful application to the MHCLG’s Secretary of State for Borough Wide Property Licensing scheme in 2018.

• In 2016/17, led my team to carry out 57% of all housing prosecutions in London.

• Devised complex & innovative strategies to deal with private sector housing issues.

Royal Borough of Kensington and Chelsea (2005-2008)

London Borough of Richmond upon Thames (2003-2005)

London Borough of Ealing (2000-2001)

University of Greenwich (1998-2002)

BSc. (Hons.) Environmental Health.

Diploma in Industrial Studies.

Charted Institute of Environmental Health (2003)

Qualified and Registered with the Environmental Health Officers Registration Board (EHORB)

For full C.V please contact me below.